Job Description

Salary: $5,500 – $7,500 per month

About the role

We are looking for a hands-on AWS Cloud Support Engineer responsible for the reliability, security and performance of our cloud platform. You will support production systems spanning web applications, edge delivery, cloud infrastructure, container platforms and distributed services. This role requires a hands-on engineer who understands why infrastructure is designed a certain way not just how to configure individual technologies. You will work closely with Software Engineering, DevOps and Product teams to solve complex production challenges and continuously improve the platform.

This role is on a rotation shift basis which includes public holiday, and weekend.

Key responsibilities

Provide 24/7 Level 1 support to the company's infrastructure to ensure smooth operation and fast recovery to incidents.
Operate and