IT Support Technician

Alva Industries is growing quickly, and our people, production floor and systems need IT that just works. We're looking for a hands-on IT Support Technician to be our first point of contact for system and device issues, and to look after the hardware and the physical and digital infrastructure that keep a modern manufacturing company running.

Support and operations come first. As routines settle, you'll have room to grow into development work: automating workflows, extending our business systems, and building internal applications. This is a role for someone who likes fixing problems properly, and then making sure they don't come back.

Key responsibilities

• Provide first-line support to employees on hardware, software, accounts and access, onsite and remotely

• Set up, deploy and maintain PCs, laptops, phones, monitors,