Job Description

The Sales & Account Manager is responsible for managing client relationships, driving inbound sales from lead to close, overseeing projects and financial performance, and ensuring client satisfaction and account growth.

Key accountabilities:

Build and maintain strong client relationships, ensuring satisfaction, retention, and smooth communication.

Act as the main point of contact for clients, proactively following up on requirements, updates, issues, and deliverables.
Manage active projects to ensure deadlines, quality, and client expectations are met.
Take ownership of client requirements and coordinate with internal teams for timely and effective delivery.
Manage inbound leads from initial inquiry through qualification, follow-up, and closing.
Own and manage prospect responses received through outbound automation campaigns, treating them as