Job Description

1. IT Support & Troubleshooting

Provide technical support to employees for computer hardware, software, printers, scanners and other IT equipment.
Diagnose and resolve hardware, software, network and system-related issues.
Install, configure and maintain computers, laptops, printers and other IT devices.
Assist employees with technical problems and ensure minimal disruption to daily operations.

2. Network & System Maintenance

Monitor and maintain the company's internet connection, LAN, Wi-Fi and network infrastructure.
Perform routine maintenance and updates on computers, operating systems and software.
Ensure network connectivity and IT systems are functioning properly.
Assist in managing user accounts, access permissions and system configurations.

3. Hardware & Software Management