Job Description

Join our Team

About this opportunity:

We are looking for an experienced leader to join our Managed Services Customer Leadership Team (MSCLT) as Head of Core Network Optimization & Service Improvement. You will secure the operational and financial performance of the Managed Services assignment by leading optimization, performance management and continual service improvement across the customer Core Network, and by managing the applicable WLAs and OLAs with delivery organizations.

What you will do:

• Lead the end-to-end Core Network optimization and Service Improvement function across CS Core, PS Core/EPC, IMS, 5G Core, Subscriber Data Management, Signaling and relevant VAS domains.
• Own the Service Improvement Plan, including prioritization, governance, execution tracking, benefit realization and closure of improvement initiatives.
• Monitor and