Job Description

Reporting to the Team Lead /Senior– Customer Service.

We are seeking a proactive and customer-focused Thai-speaking Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional support to our Thai, English & other native speaking clients (using google translate), resolving inquiries efficiently, employing a value-based relationship approach such as upselling & cross-selling and ensuring a positive customer experience. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results.

Key Responsibilities:

Respond to customer inquiries via phone, email, and chat in Thai, English & other native speaking clients (using google translate).
Provide accurate information regarding products, services, and policies
Resolve customer