Job Description

Job Title: Customer Service Representative
Work Hours: Part-Time (20 hours/week, with potential to move to full-time)
Schedule/Timezone: Thursday to Monday, 8:00 AM – 1:00 PM MST
Location: Remote, Philippines and LATAM

Overview
Are you an enthusiastic customer service professional dedicated to providing personalized service?

We are partnering with an event decor and celebration experience company that designs high-end events for high-profile individuals, sports teams, and large venues. They are seeking a Customer Service Representative to manage client communications and ensure every interaction matches the high quality of their brand. In this remote role, you will handle client inquiries, suggest creative event ideas, and build lasting relationships.

Key Responsibilities
Manage client inquiries and incoming communications through Email and Instagram Direct Messages.
Respond to client requests with enthusiasm and warmth to help