Operations Manager (B2B)

GoGoX

📍 Kwun Tong, Hong Kong, Hong Kong On-Site ⏳ 9h ago
AI assistant

Job Description

What You Will Deliver

  • Take full ownership and responsibility for the Profit & Loss (P&L) of the assigned territory, analyzing performance report and executing strategies for improvement and profitability
  • Lead and manage daily driver coordination, establishing and monitoring strict driver KPIs, including on-time delivery (OTD) rates, route efficiency, and service quality
  • Handle document collection and distribution in accordance with company’s requirements
  • Stipulate Standard Operating Procedures (SOPs), KPIs, and action plans for both current and new customers to consistently