Job Description

What is the job?

Receive, welcome and seat lounge patrons/customers, assist in the daily activities of the lounge, and assist departing patrons.

Your day to day

Receive and welcome all guests to the lounge.
Allocate tables to walk-in guests, or as per their advance booking requirements, and escort them to their tables and ensure that their seating arrangements are satisfactory.
Attend to initial guest requirements before handing over to station Waiter/ Captain.
Answer telephones and handle enquiries and bookings, giving a prompt and professional service.
Acquire an in-depth knowledge of the Menu, Wine List and any special Promotions so as to recommend to the guest appropriately, so as to maximize sales.
Oversee the activities of the waiting staff and assist where necessary.
Maintain and periodically change Menu and Menu Inserts as