Sr Service Engineer
Johnson Controls
AI assistant
Job Description
Role Summary
We are seeking an experienced Senior Service Engineer – Controls, Fire & Security to manage service, troubleshooting, maintenance, and commissioning activities for Building Automation, Fire Detection & Alarm Systems, Access Control, CCTV, and Integrated Security Systems. The role requires strong technical expertise in Controls, Fire & Security solutions, customer engagement, and field service operations.
Key Responsibilities
Service & Maintenance
Perform preventive, corrective, and breakdown maintenance for Controls, Fire & Security systems.
Diagnose and resolve system faults, communication failures, and integration issues.
Execute Annual Maintenance Contract (AMC) and Comprehensive Maintenance Contract (CMC) activities.
Ensure compliance with service level agreements (SLAs) and customer commitments.