Job Description

The Supermarket Manager is responsible for the overall performance of the supermarket and reports to the General Manager. The role manages sales and margins, inventory and suppliers, cash and financial controls, store operations and facilities, delivery services, staff and customer service, so that the branch is profitable, well stocked, clean, safe and compliant. The Supermarket Manager also leads marketing and promotions for the branch, keeps accurate records and reports, and works with the General Manager, the Business Administration Manager (South-South) and the accountant to meet the company’s standards and objectives.

KEY RESPONSIBILITIES

Sales and Commercial Performance
- Achieve the monthly and quarterly sales, gross margin and basket-value targets set for the branch, and track performance against them daily.
- Review sales by category, product and shift, and take corrective action (pricing, display, staffing, promotions) where