Job Description

Position Overview The Commercial Manager is responsible for enhancing customer service and profitability through strong customer engagement, strategic account management, pricing optimization, and effective oversight of logistics service contracts. As a key member of the North America Customer Business Development Team, the position collaborates across regional operations to achieve commercial objectives, support continuous improvement initiatives, and align activities with business strategies. Leveraging data analytics, commercial expertise, and stakeholder partnerships, the role drives informed decision-making, identifies growth opportunities, manages risks, and challenges business practices to improve customer satisfaction, operational performance, and overall profitability. Roles and Responsibilities • Provide commercial support to warehouse operations leadership team through customer meetings, reporting and tactical and strategic continuous improvement initiatives. • Partner