Trainee/Junior System Administrator
SnoopGame
Job Description
SnoopGame has over 200 specialists from various countries across Europe, Mexico, Malaysia, and beyond. Our IT team ensures stable, secure, and efficient operation of all internal systems, networks, and devices.
As we continue to grow, we are looking for a motivated System Administrator (Trainee / Junior) to join our team and support the maintenance and development of our IT infrastructure.
Responsibilities:Handling and triaging tickets in the task-tracking system, clarifying details with users, and classifying requests by priority.
Providing basic user support and timely assistance with everyday technical issues related to software, peripherals, and access permissions.
Installing and configuring operating systems, drivers, basic software, and connecting equipment for new employees.
Creating user accounts according to established procedures, resetting passwords, and granting basic access permissions.
Maintaining IT equipment records and updating instructions in