Customer Support Representative

Sperton Global AS

📍 Lahore, Pakistan, Pakistan On-Site ⏳ 16h ago
AI assistant

Job Description

  • Location: MM Alam Road, Lahore

  • Job Type: Full-time onsite

  • Job timings: Monday to Saturday (10am to 6pm)

About the Role:

We are looking for an experienced, sales-driven "Customer Support Representative" for one of our client's to be the first point of contact for their bridal and luxury clients. An ideal candidate will handle all client communication, convert inquiries into sales, achieve daily and monthly targets, and ensure a premium luxury experience from inquiry to delivery and after-care.

What You'll Do?1. Client Communication:

- Answering Calls: Attend inbound/outbound calls professionally. Handle inquiries on collections, pricing, appointments, orders and delivery status. Follow up on missed calls the same day.

- Answering Emails: