Job Description

Salary: $3,100 – $3,500 per month

About the Role

Manage and support day-to-day IT operations across the Group’s offices. The role covers user support, systems administration, IT assets, access management and vendor coordination, while improving IT processes through automation and approved AI tools.

Key Responsibilities

Provide first-line IT support for hardware, software, user accounts, printers and network issues. Log, track and follow up on requests until resolved.
Manage employee onboarding and offboarding, including account creation and deactivation, device setup, licence allocation, access permissions and equipment handover.
Administer Microsoft 365, including Entra ID, Exchange Online, Teams, SharePoint and Intune.
Maintain IT systems and devices through regular updates, patching, configuration and preventive maintenance.
Maintain an accurate IT asset