Customer Trust Analyst (Information Security)

Our Information Security team is a trusted partner to the business, building security, privacy, and trust into how Talkdesk operates and how we serve our customers. We focus on practical, scalable controls that protect customers and employees while enabling the business to move quickly. As Talkdesk pioneers Customer Experience Automation, our team plays a central role in earning and maintaining customer trust in how we build, deploy, and govern AI.

Are you energized by turning a thirty-minute engineering conversation into a three-sentence customer answer?

As a Customer Trust Analyst on the Information Security team, you will be the front line of how Talkdesk talks to its customers about security, privacy, and trust — owning customer security questionnaires and RFPs, maintaining our customer-facing trust collateral, and acting as an internal champion for InfoSec across the organization.

What you'll do:

Depending on your profile