Case Manager

Position Summary

The Case Manager is responsible for delivering comprehensive administrative and legal support for assigned cases until they are formally transitioned to an attorney. This role is essential to ensuring favorable case outcomes through proactive case tracking, consistent client engagement, coordination with attorneys and external stakeholders, and timely execution of all required actions throughout each stage of the process.

Roles and Responsibilities

Include but are not limited to the following:

• Efficiently manage and monitor multiple time-sensitive cases simultaneously.

• Maintain a thorough understanding of each case, including current status, pending requirements, and next steps.

• Establish and maintain proactive communication with clients via phone and written correspondence, offering guidance on required documentation, legal processes,