Post Sales Support Engineer
Glory Global Solutions
Job Description
Salary: ₱70,000 – ₱100,000 per month
MAIN RESPONSIBILITIES
· Installation of system in customer site
· Provide field training for customer on system operations
· Working closely with customers, sales and sales support team to solve issues.
· Proposed creative ways to configuration our product software to meet customer’s needs
· Be the Subject Matter Expert for all software enquiries and support queries from other departments
· Plan and train relevant parties on software related matters
· Manage to perform comprehensive testing to validate software performance and stability before installation
· Manage to perform system (hardware and software) integration certification test on our partners’ application before actual deployment
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