Job Description

What You Will Do:
- Handle inbound calls only: process incoming requests from warm leads.
- Consultative selling: sell technical support services and software subscriptions to customers in the US, Canada, and Europe.
- Maximize value: identify customer needs to effectively upsell and cross-sell relevant products and service plans.
- Build trust: deliver friendly, empathetic, and clear communication to ensure high customer satisfaction.
- CRM and teamwork: keep CRM records accurate and collaborate closely with teammates to hit collective targets.
- Continuous growth: actively participate in regular 1:1 sessions, sales coaching, and skill-building workshops.

What We Are Looking For:
- English proficiency (B2+ / Upper-Intermediate to Fluent): you can comfortably hold natural, clear conversations with native speakers.
- Result-oriented mindset: you are proactive, ambitious, and motivated by hitting targets and uncapped earning potential.
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