Sales Support Agent

The sales support care agent combines a strong customer orientation with basic automotive knowledge, coordinating support between club members and the physical tire center. Responsible for assisting members in the selection and purchase of tires, recommending and guiding members through the purchase process, set appointment and document interaction.

Main Responsibilities

• Information and professional guidance: Handle members’ inquiries about purchasing tires, listens to their need and ask the right questions to guide them through their best options and find the best deals.
• Product Advising: Guide members in selecting the correct tire size and type based on their vehicle manufacturer's technical specifications, highlighting the qualities of choosing our client and its brands.
• Ownership and