Job Description

At Intergo Telecom, we build the future of connectivity. Our mission is to make communication simple and available to businesses and individuals by building, operating and acquiring businesses in the telecom space that connect the world, making everyone feel like a local. Our CPaaS platform gives businesses the APIs and cloud services they need for voice, SMS, WhatsApp and omnichannel messaging.

We’re looking for a Technical Business Analyst to turn our product vision into clear, testable requirements across our portal, back office, billing and APIs, and to own documentation of R&D projects and new features from idea to release. If you enjoy bridging product, business and engineering, we’d love to hear from you.

What you’ll do

Gather requirements from stakeholders and customers via interviews, workshops and ticket analysis
Write ready-to-build epics, user stories and acceptance criteria; sketch