TECHNICAL SUPPORT ENGINEER

Internet Pratama Indonesia

📍 Jakarta, Indonesia On-Site ⏳ 1d ago
AI assistant

Job Description

Job Highlights :

Responsible for providing advanced technical support and ensuring the reliability, security, and performance of network infrastructure through structured preventive maintenance activities. This role involves supporting the preventive maintenance team with in-depth analysis, configuration updates, troubleshooting, and continuous improvement initiatives.


Responsibilities :

  • Provide technical support for network preventive maintenance activities across client environments.

  • Review and analyze network health reports generated from routine preventive checks to identify potential issues or performance degradations.

  • Perform advanced configuration checks, firmware upgrades, and patch management on network devices.

  • Recommend corrective or optimization actions based on preventive maintenance findings.

  • Ensure preventive maintenance