Customer Support Engineer - CSS (Linux, Kubernetes, DevOps & Infrastructure)
PT IT Group Indonesia
Job Description
Support the reliability, performance, and continuous availability of customer systems by maintaining Kubernetes environments and DevOps platforms. This role contributes to smooth system operations, efficient infrastructure performance, and timely issue resolution.
Key responsibilities
Provide high-quality technical support and services to customers to ensure continuous system availability.
Support the implementation, troubleshooting, and updates of Kubernetes environments and containerized applications.
Assist in the implementation, maintenance, and regular updates of DevOps platforms and CI/CD pipelines.
Monitor, maintain, and optimize system infrastructure for optimal performance and operational efficiency.
Troubleshoot, analyze, and resolve technical issues related to systems, servers, and platforms promptly.
What we're looking for
Bachelor's degree (S1) in Computer Science, Information Systems, Information