Job Description

On behalf of NDA, Advertising Technology, SD Solutions is looking for a talented Customer Support Specialist to join the team.

The ideal candidate is proactive, customer-oriented, and proficient with AI tools and platforms. You will be responsible for engaging with potential users, introducing them to the platform, conducting product walkthroughs, and providing ongoing support via email.

This role combines proactive customer outreach with reactive support, helping users understand the product while collecting feedback and escalating technical or product-related requests to the relevant teams.

SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.

Responsibilities:

Proactively contact identified prospects and introduce them to the