Senior Software Engineer
ServiceNow
Job Description
Senior Software Engineer, GAIL Core Team About the Program
The GAIL (Get AI Live) program deploys engineers directly into strategic customer engagements to drive real AI adoption and measurable value realization.
The GAIL Core Team is the permanent engine behind that program. It provides the stable foundation of institutional knowledge, tooling ownership, and senior expertise that makes every engagement, and every rotating engineer, better than the last.
About the Role
As a Senior Software Engineer on the GAIL Core Team, you will own the hardest engagements, set the quality standard for the entire practice, and build the infrastructure that scales it. This is hands-on, customer-facing work, not theoretical process, and its impact compounds with every engagement you lead and every engineer you bring up behind you.
Working in the Japan Market
Japan brings market-specific requirements and tasks that need strong engineering knowledge to solve. These