Operations Specialist (B2C)
Usobi
AI assistant
Job Description
Location: Ho Chi Minh City, Vietnam
Salary: TWD 100,000 150,000 per month
Working Hours: 9:00 AM 6:00 PM, 6 days a week (966 schedule)
Languages: English
Nationality: Open to candidates from Vietnam, Malaysia, China, and Taiwan
(Candidates with white-label iGaming experience or experience in game operations for Western markets are preferred.)
Job Description-
- Handle daily player inquiries and follow up on abnormal issues.
- Collect, organize, and analyze operational data to provide accurate insights and strategic recommendations.
- Analyze key performance indicators (KPIs) of games or platforms and identify main factors impacting revenue.
- Manage new game launches, content updates, and operational event planning; conduct testing of product updates.
- Support system risk management, assess risk models, and help prevent cheating or fraudulent