Solution Consultant – Atlassian Apps

As a Solution Consultant, you’ll combine product knowledge with sales and customer success for our key customers and partners as part of our Revenue office. You’ll help people find the right mix of Caelor apps, guide them through evaluation, adoption and renewals, and bring what you learn from customers back into our product, marketing and sales.

What you’ll do

• Own 1:1 relationships with key prospects, customers and hands-on Solution Partners
• Run discovery calls, demos, solution walkthroughs and follow-ups for our core apps
• Help customers with onboarding, adoption, renewals, migration questions and adding a second app
• Spot and resolve churn risks, expansion potential and partner-assisted opportunities across our key accounts
• Provide customer and partner insights for case studies, battle cards, product feedback and roadmap input
• Keep a strong working knowledge of Caelor apps, Atlassian use cases and competing solutions