Technical Support Engineer ( Mandarin Speaker )
Wow People Sdn. Bhd.
Job Description
Salary: RM 4,000 – RM 5,000 per month
Key Responsibilities
Monitor production systems, applications, and services to ensure availability and identify potential issues.
Assist in investigating and troubleshooting application errors, API issues, database connectivity problems, and system performance abnormalities.
Perform basic SQL queries to retrieve, validate, and investigate data related to production issues.
Review application logs, error messages, and system alerts to identify the possible causes of technical issues.
Perform routine system health checks and basic maintenance tasks to support stable system operations.
Assist with production deployments, application updates, configuration changes, and post- deployment validation.
Support incident investigation and resolution by working with Developers,