Job Description

Salary: $4,800 – $7,000 per month

Job Highlights

Support the banking apps that thousands of customers use every day: online banking, mobile, payments and cards
Open to all levels
12-month contract, renewable (subject to performance and business needs)
Alexandra area
24x7 rotating shifts, including weekends

Job Scope

Investigate and fix customer issues such as login problems and failed, delayed or duplicate payments in online and mobile banking
Trace transactions across applications, databases, APIs, middleware and AS/400 or mainframe systems to find the root cause
Monitor systems, batch jobs and file transfers using Splunk, Geneos and Control-M
Support Start-of-Day and End-of-Day processing, health checks after releases, and Disaster Recovery exercises
Handle incidents, problems