Salesforce Business Analyst - 12 Month Fixed Term Contract

Salesforce Business Analyst (12-month Fixed Term Contract)

About the role:

We have a rare opportunity to join our small but dynamic Salesforce team for a 12-month Fixed Term Contract. Reporting to the Salesforce Team Lead, you will bring your knowledge of and passion for Salesforce, delivering value to our business by leading the administrative activities within the team and working with our stakeholders to produce exceptional solutions.

What you will be doing:

• User Account Maintenance: Be the guardian of user access, ensuring secure and efficient onboarding and offboarding processes.
• Service Request Management: Ensure accurate and timely prioritization and resolution of service and enhancement requests, maintaining the highest level of system performance and user satisfaction.
• Issue Analysis and