Job Description

Position: MCE(Multichannel Customer Engagement) Associate
Reports to: Head of Marketing, Specialty
Type: Fixed-term (1 yr contract)

PRIMARY FUNCTION/OBJECTIVE
The MCE specialist is responsible for product detailing and remote engagement via multichannel customer approach. This includes managing groups of HCPs who are interested in migraine treatment or already have migraine treatment experience. The MCE specialist works with the brand manager and sales team in their efforts to achieve the brand goals and unleash the full potential of brand and accelerate the limitless.

CORE JOB RESPONSIBILITIES

Deliver hybrid (virtual or in-person) detailing and discussion sessions tailored to the individual needs of HCPs, including one-on-one consultations.
Conduct reactive support and continuous customer engagements to improve HCP understanding and adoption level of