Job Description

We are looking for a reliable and customer-oriented Technical Support Specialist to provide technical assistance, troubleshoot hardware and software issues, and support the deployment and maintenance of IT equipment, particularly Point-of-Sale (POS) systems.

Key Responsibilities:

Install and deploy newly purchased hardware and IT equipment.
Configure and test devices to ensure they meet operational requirements.
Provide technical support and troubleshoot hardware, software, and POS-related issues.
Perform basic network troubleshooting and connectivity checks.
Conduct preventive maintenance and routine health checks on IT equipment.
Coordinate with vendors and service providers for warranty claims, repairs, and technical assistance.
Maintain accurate documentation of hardware deployment, configurations, and troubleshooting