Job Description

Responsible for managing and leading the entire Food and Beverage Service operations
Ensures that the department’s leadership and operational activities align with the core values, ethical principles, policies, procedures, standards and guidelines of the Sofitel brand.
Championing exceptional guest experiences and ensuring service standards consistently exceed expectations
Supporting the development and implementation of new food and beverage concepts, promotions and service initiatives
Creating a positive, inclusive and high-performing team culture where people are empowered to succeed
Driving team engagement through coaching, mentoring, training and regular feedback
Recruiting, developing and retaining talented hospitality professionals
Working collaboratively with the kitchen team to deliver seamless and memorable dining experiences
Managing labour costs, rosters and productivity to achieve commercial