Job Description

Assistant Front Office Manager (M/F)

 Train and develop the front office team in the departmental operating standards

 Maintain a consistent focus on improving the overall flow front office operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs

 To lead and support employees in the achievement of financial, operational and service delivery targets via effective organizational policy and procedural development and appropriate employee training activities

 Foster a winning, solution-oriented work environment, motivating and engaging employees to continuously deliver the best possible service and to provide feedback and suggestions

 To lead daily concierge and front office briefings and monthly employee meetings

 To have a complete understanding of and to adhere to Accor Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety.

 To drive the performance