Job Description

Passionate about being the central information contact for guest services and inquiries? Take your career to a whole new level with us and join our Front Office team.

What’s in it for you:

Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Provide a warm welcome to the guests, register and process check in for all arrivals and update the guest information in the system.
Assist Guest with general enquiries, providing accurate and detailed information.
Provide prompt, attentive and friendly service at all times (in line with LQA standards), constantly reviewing guest feedback (direct, online reviews or