Front Desk Agent ( Omani )

Specific Duties and Responsibilities:

1. 1. Ensure to provide prompt, courteous and efficient service to all guest, so as to achieve a high level of costumer satisfaction through personalized service from arrival till departure
   2. Ensure guests are personally greeted by name, if known, and escorted to their room to make them feel expected and welcomed
   3. Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
   4. Maintains an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to supply information respond to guest queries
   5. Maintains an awareness of rate levels to be sold on a daily basis and the occupancy levels
   6. Accurately administers Front Desk cashiering standards and comply with all laid down systems, policies and procedures

• Receives payments as per