Job Description

We are seeking an experienced and dynamic Resort Manager to lead our exciting beachfront property in the beautiful island of Phu Quoc, Vietnam. As the Resort Manager, you will be responsible for overseeing all aspects of our resort operations, ensuring exceptional guest experiences, and driving business growth.

Oversee daily resort operations, including front office, housekeeping, food and beverage, and maintenance departments
Develop and implement strategies to enhance guest satisfaction and loyalty
Manage and motivate a diverse team of staff, fostering a culture of excellence and teamwork
Ensure compliance with all local regulations and industry standards
Create and manage budgets, monitor financial performance, and implement cost-control measures
Collaborate with sales and marketing teams to develop and execute revenue-generating initiatives
Handle guest complaints and resolve issues promptly and