Job Description

Welcome Ambassador / Hostess

Passionate about creating memorable guest experiences? As a Welcome Ambassador / Hostess, you will be the first point of contact for our guests, providing a warm and professional welcome while ensuring a seamless dining experience from arrival to departure.

What you will be doing:

Welcome and acknowledge all guests and visitors in a friendly, professional, and engaging manner.
Act as the first point of contact in the lobby, creating a positive and lasting first impression.
Assist guests with directions, resort information, facilities, and services.
Coordinate with Concierge, Front Office, and other departments to ensure smooth guest experiences.
Anticipate guest needs and proactively offer assistance when required.
Support guest arrivals and departures by providing information and guidance.
Handle guest inquiries, concerns, and special requests