M-Pesa Sales & Distribution Supervisor Kisangani
AFRIK INTERIM
Job Description
The incumbent will be Responsible for market management across his regions or sector and Supervise Regional Sales activities. He will lead one region/Pool in terms of availability of E-Money/Cash, POS visibility, price/commission respect and quality of services.
Will lead TDR and supervise all commercial activities including partner’s on boarding in the system for areas belong to him.
Key accountabilities and decision ownership
· Ensures that the product brand is visible in His/her Region
· Set and manage Trade Developers call routines and review for rest of team
· Set performances targets for Trade Developers and review for rest of team
· Review performances of agents with aggregators
· Plan Mystery shopping, brand audit, agent audits
· Ensure that all outlets have float/cash availability within the
set standards
· Ensure that agent issues are addressed within SLA
· Ensure that customer issues in outlets are