Job Description

Create connections that move people and business forward.

At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging experiences, trusted relationships and sustainable growth for our customers and communities.

Join us to shape how people engage with health, wellbeing and protection, grow through new experiences and extend your impact across Asia.

About the Role

Responsible for managing orphan, handover, and lapsed insurance policies with a strong focus on customer centricity. Always putting the customer first, keeping them informed, solving problems quickly, and ensuring a smooth experience. The goal is to keep customers happy, make sure policies stay active, and resolve any issues