Assistant Manager - Customer Value Management

aia

📍 Colombo, SL-AIA Sri Lanka, Sri Lanka On-Site ⏳ 21h ago
AI assistant

Job Description

Create connections that move people and business forward.


At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging experiences, trusted relationships and sustainable growth for our customers and communities.


Join us to shape how people engage with health, wellbeing and protection, grow through new experiences and extend your impact across Asia.


About the Role


• Executing customer value management strategies to engage with existing customers, foster loyalty, and drive retention.
• Execute and analyze marketing campaigns to achieve specific customer goals such as increasing referrals, upselling, and cross-selling.
• Analyze customer data to identify trends, opportunities, and