π¨ NOC Analyst β Major Incident Management
allied-global-its
Job Description
π¨ WE'RE HIRING | NOC Analyst β Major Incident Management
π 100% REMOTE | HONDURAS, GUATEMALA & PERU
π° USD $2,000/month | Independent Contractor - Full time
π£οΈ Advanced English C1 β MANDATORY
Are you experienced in coordinating critical IT incidents and leading response efforts across multiple teams?
Allied Global Technology Services is looking for a NOC Analyst with hands-on Major Incident Management experience to coordinate critical operational incidents, manage escalations, and drive service restoration in large-scale BPO environments.
β οΈ IMPORTANT: This is NOT a traditional IT Help Desk or Service Desk position. We need someone who understands how to manage major incidents impacting business operations, service availability, and multiple operational teams.
π KEY REQUIREMENTS
- 2+