Cafe Supervisor

Purpose:

The Café Supervisor is responsible for overseeing the daily operations of the Platinum Fit café, ensuring high standards of customer service and staff performance. This role supports in leading a motivated team while maintaining a clean, efficient, and welcoming environment that aligns with Platinum Fit’s brand.

Job Description:

• Regular visits to all Platinum Fit Cafe's branches to monitor operations, ensure compliance with company standards, and provide operational support.

• Visit branches as required to oversee staff performance, resolve operational issues, conduct inspections, and ensure consistency in service quality and customer experience.

• Supervise day-to-day café operations and ensure alignment with company standards.

• Monitor food quality, presentation, and hygiene practices.

• Ensure health and safety regulations are always followed.

• Manage opening/closing inventories.

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