Job Description

Job Title: IT Administrator

Location: Kwai Chung, Hong Kong

Department: Information Technology

About the Role: Alvanon is seeking a proactive and service-oriented IT Support Administrator to manage our daily office IT operations. In this role, you will be the primary point of contact for internal staff, ensuring that their hardware, software, and daily technology needs are running smoothly. You will handle everything from user onboarding and endpoint provisioning to L1/L2 system administration, ensuring a seamless technological experience for our team.

Key Responsibilities:

● Daily IT Support (L1/L2): Provide timely and effective deskside and remote support for internal users, troubleshooting hardware, software, and peripheral issues (Windows laptops, Macs, printers, mobile devices).

● User & Identity