Help Desk
Aristocrat Leisure
AI assistant
Job Description
Join Aristocrat, where innovation and quality come together! As a member of our Onsite Client Services team, you will be crucial in providing top-tier IT support and solutions. Our goal is to spread happiness through the power of play. You will help guarantee our internal customers enjoy a seamless technology experience that supports their success. This is your opportunity to join a driven and outstanding team, with daily chances to learn and develop!
What You'll Do
- Build and maintain positive relationships with Aristocrat internal customers and the Global Aristocrat IT team.
- Deliver professional, high-quality customer service focusing strongly on customer experience and conflict resolution.
- Carry out responsibilities effectively in a dynamic, collaborative setting, prioritizing and organizing time and projects efficiently.
- Provide 2nd-level onsite support including device builds, rebuilds, backups, deployments, and technology