Job Description

Introduction to the job

As a Field Service Engineer at Cymer, you’ll provide on-site support for complex equipment used in semiconductor manufacturing. Your work includes installing, upgrading, repairing, and maintaining systems. You’ll also help customers operate and maintain the equipment, acting as a key point of contact for technical and service-related issues.

Role and responsibilities

Provides onsite field service support through the performance of installations, upgrades, repairs, and maintenance of complex capital equipment and systems.

- Troubleshoots either to resolve issues directly or through referring advanced issues to technical support resources.

- Acts as a customer service advocate, instructing customers in the operation and maintenance of the system

- Ensures that parts are available and as specified for service requirements.

- Maintains appropriate tools are on hand and as required.