Job Description

The XTIUM global team is made up of a group of diverse and talented professionals who are all driven by the same goal: excellence and continuous improvement. We are all about embracing challenges, keeping the lines of communication open and working together. We take ownership of our work, focus on learning and growing and hold ourselves accountable to our colleagues and customers. Together, we strive to push boundaries, make an impact and inspire each other to reach our full potential.

Job Description:

What You Will Do

Provide customer end user technical support via phone, email, chat, and self-service portals
Diagnose and resolve customer issues with desktops, laptops, printers, peripherals, and common software applications
Assist end users with password resets, account unlocks, and access