Job Description

Salary: RM 15,000 – RM 18,000 per month

About the role

Provide application support and maintenance for manufacturing systems, including MOM, MES, EAP and WMS. This role supports system availability, incident resolution, application enhancements, testing, documentation and continuous improvement while working closely with production teams, China HQ developers and external vendors.

Key responsibilities

Provide daily application support and maintenance for manufacturing systems.
Monitor system performance, troubleshoot application issues and support system availability.
Coordinate system upgrades, testing, verification and deployment activities.
Investigate production system issues, perform root-cause analysis and coordinate corrective and preventive actions.
Manage support tickets in accordance with service-level agreements and escalate critical incidents