Job Description

AudioCodes is currently looking for an experienced Technical Service Delivery Manager to lead the delivery and operational excellence of enterprise Voice and Microsoft Teams Telephony services for a strategic customer in Manila. This customer-facing leadership role combines technical expertise, service delivery management, and stakeholder engagement to ensure the reliability, performance, and continuous improvement of mission-critical voice solutions.

About Us

We are AudioCodes, (NASDAQ: AUDC) a global leader in voice communications, voice AI, Unified Communications, Contact Center, and AI-powered customer experience solutions. For over 30 years, we have helped enterprises and service providers worldwide modernize their communications environments and deliver exceptional employee and customer experiences.

As a trusted Microsoft partner and a leader in Voice AI and Conversational AI, AudioCodes enables organizations to accelerate digital