IT Operations - Middle Support Specialist
Avenga
AI assistant
Job Description
Avenga is an international engineering firm helping businesses operate with AI at the core. With 6,000+ experts worldwide, we combine engineering expertise with AI-native thinking to turn ambitious ideas into real-world impact across industries, technologies, and markets.
At the core of the role
We are looking for Mid-Level Support Specialists to join our IT Operations team and provide front-line platform and user support. You will be responsible for troubleshooting issues, managing support requests, coordinating escalations and maintaining support documentation.
You will work closely with technical and program teams in an international project environment, helping ensure smooth day-to-day operations.
Core skills you’ll bring
2+ years of